Q&A with Nadine Grinblat


How do you find your start in the industry and how did you arrive at your current position? I started in the industry when I was in the penultimate year of an arts/law degree and I certainly started at entry level.  My first role in the gaming industry was a casual Gaming Machine Attendant/Cashier at Crown Melbourne.  I had been working a variety of hospitality and other roles whilst studying and I was impressed by both the great conditions on offer and the flexibility offered by the shift work.  I actually knew little to nothing about the industry itself (or about gambling) when I took that first role and never imagined at the time that I would still be working in an industry role over two decades later.  Upon completing my studies I took a role in management with the Crown Gaming Machines Department and in subsequent years I worked in responsible gambling, including as Manager of Crown’s Responsible Gambling Support Centre.  I moved to my first role with the Australasian Gaming Council – an industry funded NFP that focuses on industry sustainability and responsible gambling – in 2008.  I found the role at the AGC through networks established [...]

Q&A with Nadine Grinblat2019-07-03T15:51:31+10:00

Q&A with Louize Glenn


How did you find your start in the industry and how did you arrive at your current position? The first beer I ever poured was at Eastlake Kaleen in 1990. It was an exciting experience accompanied by lively banter, new friendships and a position that was all care and no responsibility. This was my “second job” – something to increase my spending money and help me pay off a car loan. It certainly wasn’t a career choice. Fast forward a decade, three licensed clubs and add in some international hospitality experience and I secured a role with the industry peak body in Canberra, ClubsACT. I spent 14 years with this organisation including my last position as Policy Manager. This position included lobbying for legislative change, developing gambling harm initiatives and working with industry stakeholders to ensure we had a thriving club industry. A key aspect of my role was to bring industry along with any regulatory changes – as Canberra is one of the strictest gaming jurisdictions in Australia, this was sometimes a challenge. During my tenure at ClubsACT I was heavily involved in a wide variety of government committees including the gambling harm advisory committee, gambling industry consultative [...]

Q&A with Louize Glenn2019-06-06T10:20:35+10:00

Finding Your Voice Leadership Program


Women in Gaming & Hospitality Australasia (WGH) to partner with Odgers Berndtson to deliver an exclusive training program for future female leaders. Women in Gaming and Hospitality, an industry-driven not for profit organisation, dedicated to empowering women and promoting gender equitable outcomes in the workplace has partnered with global search firm, Odgers Berndtson, to deliver an exclusive training program to future female leaders. The leadership program, Finding your Voice, will foster the continual professional development of women in gaming and hospitality and has been developed based on research for supporting women’s career advancement. It is also based on lived experiences of provider Rebecca Reed, Partner and Head of Sports, Media & Entertainment Practice at Odgers Berndtson, the only executive search firm with a dedicated global gaming & wagering practice. “It is a privilege to be able to share some of my knowledge and insights with these women, who have already been identified as leaders by their organisation. Women have voices and this program is designed to help them to use theirs, to speak confidently about their career and achievements in the workplace.” says Reed. The program, commencing in July 2019, will be delivered as a five-part series over five [...]

Finding Your Voice Leadership Program2019-05-28T14:28:57+10:00

WGH to Partner with UNLV/UNR Executive Development Program (EDP) to Launch Gender Diversity Scholarship


SYDNEY/LAS VEGAS - May 16, 2019 Australian Non-Profit Women in Gaming & Hospitality to Partner with UNLV/UNR Executive Development Program (EDP) to Launch Gender Diversity Scholarship Helen Galloway, CEO of Australian non-profit Women in Gaming & Hospitality (WGH) and a graduate of the EDP class of 2013, is set to partner with the program to launch a recurring gender diversity scholarship. To promote diversity and best practices in the global gaming industry, WGH will partner with UNLV/UNR to provide an annual scholarship that covers tuition, accommodation, and airfare for one aspiring female gaming/hospitality industry executive to attend the UNLV/UNR Executive Development Program—a more that USD $10,000 (AUD $17,500) value. Currently in its 29th year, EDP is a partnership program between UNLV International Gaming Institute (IGI) and the University of Nevada, Reno College of Business and Extended Studies. The program is a one-of-a-kind opportunity for prospective gaming executives to explore new industry ideas, leadership strategies, and an opportunity to network with other gaming professionals from around the globe. This year’s program will take place from November 9 - 17 in Lake Tahoe, NV. The WGH/EDP gender diversity scholarship announcement comes after last year’s announcement of the first-ever Clarion-ECA-AGEM EDP gender [...]

WGH to Partner with UNLV/UNR Executive Development Program (EDP) to Launch Gender Diversity Scholarship2019-05-21T13:06:04+10:00

Q&A with Anne-Maree Ross


Anne-Maree Ross Group Marketing and Business Development Manager Licensed Club Management – Club Kilsyth and Club Ringwood How did you find your start in the industry and how did you arrive at your current position? Like many school leavers, hospitality offered the flexibility to work nights and weekends around my university study. I commenced my employment at Club Kilsyth in 2003 as a waitress in our bistro, whilst studying a double degree in Art and Science. Over the following 2 years I worked across multiple areas including as a function host, working behind the bar and as a bistro team leader. In 2005 the Club was razed by a devastating fire and I found myself suddenly unemployed. Whilst the Club rebuilt, I completed my studies and in November 2006 when the time came for the Club to reopen, I jumped at any opportunity to re-join the crew and found myself as a full-time reception supervisor. I can still remember the opening day and the line of people going out the door to renew their membership! In August 2007, our licensee opened a second venue, Club Ringwood, and an opportunity arose for me to apply for a trainee management position. [...]

Q&A with Anne-Maree Ross2019-05-10T09:33:09+10:00

Vale Peter Burnett AM 1950-2019


Women in Gaming and Hospitality Australasia is saddened to hear of the passing of Australasian Gaming Council Chairman Peter Burnett AM. Peter’s leadership, dedication and immense contribution to the industry were renowned. We extend our sincerest condolences to Peter’s family and friends. Vale Peter Burnett AM 1950-2019 Post from Australasian Gaming Council Website It is with great sadness that Directors and Staff of the Australasian Gaming Council acknowledge the passing of AGC Chairman Peter Burnett AM. Peter’s leadership and dedicated service to the hotel industry in Australia and to the Geelong community in which he lived were renowned. Peter was President of the Australian Hotels Association (Victorian Branch) from 1997 to 2018, Past President of the Australian Hotels Association (National) and Past Senior Vice-President Australian Hotels Association (National). Peter was also a past Chairman of the National Alcohol and Beverage Council (NABC), a past member of the Geelong Tourism Association (1976-1980), a past Director of Tourism Australia (2005-2009) and Chairman of the EJ Whitten Foundation. Peter was awarded the Centenary Medal for his contribution to Australian Hotel Industry in 2000 and was honoured in 2015 as a member of the Order of Australia for his significant service to the [...]

Vale Peter Burnett AM 1950-20192019-05-03T10:08:11+10:00

Australasian Gaming Council join Women in Gaming & Hospitality


Women in Gaming & Hospitality Australasia (WGH) is pleased to announce that the Australasian Gaming Council (AGC) has joined as an affiliate partner. WGH is an industry-driven not for profit organisation that is dedicated to empowering women and promoting gender equitable outcomes in the workplace. WGH CEO, Helen Galloway, said the partnership with AGC will strengthen our industry’s approach to gender equity and inclusion. “We are pleased to welcome AGC as an affiliate partner of WGH. AGC is an industry body with members from major sectors including licensed operators, wagering providers, technology providers and manufacturers, hotels and casinos. The collective power of these members together with WGH, will help to drive a cultural shift in the sector’s approach and attitudes towards gender equity.” Nadine Grinblat, AGC CEO said the AGC sees affiliation with WGH as a natural step in reinforcing our existing commitment to gender equity. “Gender equity and responsible gambling are both vital areas of focus for a sustainable industry. They are important for our people, our customers, our businesses and the broader community. Both AGC and WGH seek to progress an industry culture that is supportive, diverse and inclusive -  and all the more healthy, vibrant and engaging for upholding these key [...]

Australasian Gaming Council join Women in Gaming & Hospitality2019-04-09T14:26:39+10:00

Q&A with Lauren Milsop


How did you find your start in the industry and how did you arrive at your current position? I started my hospitality career as a waitress in Sydney 17 years ago while I was putting myself through Performing Arts College. At 22, I moved to London to continue with my performing arts career and whilst there I continued to work in restaurants, which is where my career blossomed. I worked my way up through the ranks quickly progressing from a waitress, head waitress, Assistant Restaurant Manager to Restaurant Manager, Assistant General Manager and finally to General Manager. After 7 years in London and establishing myself in the industry, I was head hunted to move to Hong Kong and work for a restaurant group that were planning to open up 7 restaurants. After 3 years in Hong Kong, successful openings and franchising the business to Jakarta I moved back home to Australia. I was offered the position of Business Development Manager at Crown Melbourne, developing labour efficiency models in order to reduce labour and other expenses. With 3 years in this role, I applied and was successful in obtaining the position of General Manager – Events and Conferences where I [...]

Q&A with Lauren Milsop2019-04-10T08:58:44+10:00

ClubsACT joins Women in Gaming & Hospitality


Women in Gaming & Hospitality Australasia (WGH) is pleased to announce that ClubsACT has joined as an affiliate partner. WGH is an industry-driven not for profit organisation that aims to identify and remove barriers for the advancement of women in the gaming, hospitality and gaming related industries. WGH CEO, Helen Galloway, said the partnership with ClubsACT will help to effect positive change for gender diversity and inclusion within the sector. “We are thrilled to have ClubsACT join as a member of WGH. ClubsACT is an industry association representing the needs of Canberran community clubs. This partnership will allow us to work together to promote gender equitable outcomes in the industry.” ClubsACT President, Kim Marshall, said that the club community in Canberra has always been important leaders in inclusion. “I see them playing an even greater role to drive gender balance and influence equitable outcomes for women.  Women want to participate in our amazing industry which provides many opportunities to meet the needs of our communities”. ClubsACT is the second industry association to join WGH as an affiliate partner.

ClubsACT joins Women in Gaming & Hospitality2019-03-20T13:01:05+10:00

Community Clubs Victoria joins Women in Gaming Australasia


Women in Gaming Australasia (WGA) is pleased to announce that Community Clubs Victoria (CCV) has joined as an affiliate partner. WGA is the only industry body in Australasia dedicated to empowering women working in, or looking to work in, the thriving and fast-paced gaming industry. WGA CEO, Helen Galloway, said the partnership with CCV will help to influence and impact equitable outcomes in our industry. “We are pleased to welcome CCV to our growing number of partners. CCV is an industry association representing the needs of Victorian community clubs. We look forward to working together to remove barriers and increase opportunities for the advancement of women in the gaming and hospitality industries.” CCV President, Leon Wiegard, said the industry association is committed to diversity and inclusion, and encouraged other organisations and associations to promote their commitment through a partnership with WGA. “CCV is thrilled to join WGA. We understand the value and importance of gender equity and inclusion. CCV’s vision is to be recognised as the trusted clubs’ advisor, a strong and consistent advocate supporting a healthy and sustainable club industry. Our commitment to gender equity forms part of this and we encourage other organisations to unite with WGA to create an inclusive industry for all.” CCV is a not-for-profit organisation, representing the needs of their members which range from small volunteer-based sporting clubs through to very large clubs with multi-million-dollar turnovers. [...]

Community Clubs Victoria joins Women in Gaming Australasia2019-02-21T10:58:32+10:00

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