How did you find your start in the industry and how did you arrive at your current position? I was a fresh-faced Arts student in Canberra with no direction for what I was going to do with an Arts degree. I completed three weeks unpaid training to become a casual blackjack dealer with some school friends, not only did I gain financial independence and moved out home, but the Casino provided a social life that was all encompassing as I became a creature of the night. Neighbours I’m sure wondered where my housemate and I went with a full face of makeup and a white pressed shirt at 7pm not to return until late the following morning. I came to Sydney to open Sydney Harbour Casino as a Game Supervisor in 1993- when welcoming new team members today, I gasp when I realise that I started in casinos last century!! I’ve stayed with the company throughout all our re- branding and expansion and during that time have had opportunities to supervise; back then at most four tables, which has now become up to 16; to recruit and train new dealers; to pit manage - a role that is now [...]
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So far Women in Gaming Australasia has created 44 blog entries.
How did you find your start in the industry and how did you arrive at your current position? I think I’m one of the few graduates from my degree that actually ended up working in the Leisure Industry – I did a BA in Leisure Management (I missed out on Journalism and this was my next option). After university I worked in F&B until I saw an ad in the newspaper – the paper type that people read to find out what was going on in the world back in the 90’s – advertising all sorts of job vacancies at the New Treasury Casino that was opening in Brisbane. I had never stepped foot in a casino but had grown up reading Dad’s Ian Fleming, James Bond novels. What I didn’t know about casinos wasn’t worth knowing… I was successful in my application for Croupier. There were some long months of working full time as a restaurant supervisor and learning to deal cards by night. It was very exciting opening a brand new property – everyone was new; everyone sharing the same performance anxiety that comes with having to work out payouts with a full table of strangers watching [...]
WGA is proud to announce its membership to the Australian Gender Equality Council (AGEC) which launches today. AGEC is Australia’s first independent, national body dedicated to driving gender equality. We are committed to creating the same rights and opportunities for women when it comes to pay, superannuation, the workplace and society. The members of WGA form part of AGEC’s member network of over 500,000 women and girls. Working together, we aim to drive a cultural shift in Australia’s attitudes towards gender equality through national campaigns, underpinned by rigorous empirical research. AGEC has released a campaign video, titled “It’s Time” to mark its launch. The video can be viewed below or on the AGEC website. There are still significant inequalities in Australia – some of which are represented in the video – despite both the suffragette movement and the Women’s Liberation Movement of the 1970s. These inequalities are what AGEC, with our help, aims to resolve: Women still receive on average 22% less remuneration than men Women’s reproductive freedom is not legislated in every State of Australia 1 in 2 women are discriminated against at work for being mothers Girls receive 27% less pocket money than boys 1 in 5 [...]
As part of its ongoing focus on diversity and inclusion, SKYCITY has signed as a Platinum Partner of Women in Gaming Australasia (WGA), broadening our reach to New Zealand, Adelaide and Darwin. The industry-for-industry body is dedicated to empowering women working in, or looking to work in, the thriving and fast-paced gaming industry in Australasia. This includes work that removes barriers and increases opportunities for the advancement of women in the industry, all of which aligns strongly with SKYCITY’s values, says Claire Walker, SKYCITY Group General Manager Human Resources. “At SKYCITY our focus on diversity and inclusion is not only about doing what’s right, but also about reflecting the diversity of our customers and community, and a recognition that diversity is a sustainable competitive advantage in the long term,” says Walker. SKYCITY Hamilton General Manager, Michelle Baillie, was selected by SKYCITY to represent the company on the Board of WGA, bringing with her 24 years’ operational and senior management experience in the industry. “Our industry has evolved over the years in many ways, but we still need to see more women, and more diversity, in senior roles. It makes sense to be working together to develop solutions that will see [...]
How did you find your start in the industry and how did you arrive at your current position? I joined the gaming industry in 1990 as a croupier for Casinos Austria, at that time having four boutique casinos in Prague, which is one of the most beautiful cities in the world and I had the privileged to grow up there. Within two years I was promoted to Gaming Shift Manager, but as I always dreamed about travelling and living abroad I went for an interview to London with the aim to join a casino within the cruise industry. However, I was offered a gaming role with Casino La Mamounia in Marrakesh, Morocco instead, which I accepted as the location was exotic enough for me. After a few years in Morocco I relocated to Christchurch, New Zealand, in 1994 just before the first Casino in New Zealand opened there. I started again in gaming, however after a few months I was approached by the Surveillance Manager and asked if I would be interested in joining his Surveillance Team. At the time I knew very little about this niche part of the gaming industry, but as I am always interested in [...]
How did you find your start in the industry and how did you arrive at your current position? I started in the gaming industry in my late 20’s. It was actually my third career, my first was in leisure and recreation where I taught swimming, fitness and aerobics classes. My second was in hospitality management working in Hotels and Restaurants in the UK, Europe and Australia. I was working in Sydney in Early 1995 when a Sydney newspaper had a full-page ad for croupiers for Sydney’s first (legal) casino, Sydney Harbour Casino, which I applied for and was successful. I was promoted to higher duties dealer in the training school and was supervising gaming tables for about 6 weeks before I ever dealt cards to customers. I then had a successful Table Games career getting promoted from Supervisor to Pit Manager. In 2003 the Casino offered an accelerated development program and two of us were chosen in the inaugural year. Myself and an amazing lady, Kylie Jolly (Cage Manager). We had the opportunity to work across several areas of the casino. I completed projects in Marketing, Finance, F&B, Hotel, HR and Compliance. At the end of the program there were [...]
Women in Gaming Australasia is pleased to announce that ALH Group has joined as a Silver Partner. Women in Gaming Australasia (WGA) is the only industry body in Australasia dedicated to empowering women working in, or looking to work in, the thriving and fast-paced gaming industry. Launched in May 2017, WGA supports the development and success of women in the industry through education, mentorship and networking opportunities. “We are thrilled to have ALH Group on board as a partner” said WGA CEO Helen Galloway. “As Australia’s leading pub operator of electronic gaming machines, wagering, sports betting outlets and KENO, ALH Group will have a large impact increasing the levels of females in leadership and contributing to gender equality within gaming.” "ALH are committed to promoting diversity in management and we believe our partnership with WGA will further assist in developing the career of many of the talented females currently working within our business." said ALH CEO Bruce Mathieson Jnr. ALH Group is the fourth partner of WGA joining The Star Entertainment Group, Aristocrat and Crown Resorts. ALH Group employ over 15,000 people across Australia at more than 330 licensed venues and in excess of 550 retail liquor outlets. [...]
Women in Gaming Australasia is pleased to announce that Crown Resorts has joined as a Diamond Partner. Women in Gaming Australasia (WGA) is the only industry body in Australasia dedicated to empowering women working in, or looking to work in, the thriving and fast-paced gaming industry. Launched in May 2017, WGA supports the development and success of women in the industry through education, mentorship and networking opportunities. “We welcome Crown Resorts as our first Diamond Partner” said WGA CEO Helen Galloway. “Crown’s commitment to gender equality within the gaming sets a great example and shows dedication and progression for diversity and inclusion within our industry.” “Crown Resorts is highly committed to diversity and inclusion across our business to ensure all employees feel comfortable and confident in bringing their whole selves into the workplace.” said Crown Resort’s CEO, Barry Felstead. “A key focus of our diversity and inclusion programs is Gender Equity to promote empowerment and advancement through employment. Naturally, we were thrilled with the opportunity to support and engage with Women in Gaming Australasia as their goals and commitments align closely with those of Crown Resorts.” Crown Resorts joins The Star Entertainment Group and Aristocrat, both founding partners as members [...]
How did you find your start in the industry and how did you arrive at your current position? I started in the hospitality industry over 30 years ago commencing work as a bussie picking up glasses at the then, Noble Park Football Social Club. My sister worked there as a second job and they were short one Saturday night, so she asked would I be interested in helping. Well one shift turned into several and before long I learnt the bar and then back in 1995 after gaming came to Victoria I also got my gaming license. In fact, I did the course just 2 weeks before giving birth to my third child. In those days you had to be nominated by a venue to sit the course to gain your gaming license. I worked there for approximately 8 and ½ years and whilst working at NPFSC I also picked up some hours at the Mulgrave Country Club, commencing in February 1996. In fact, I worked at both venues at the same time for 6 months, but as the hours increased at Mulgrave Country Club I found the hours at each venue more and more difficult to juggle so [...]
How did you find your start in the industry and how did you arrive at your current job? I worked as a table games dealer at Jupiter’s Hotel and Casino on the Gold Coast while I completed my Bachelor of Business (Event Management and Marketing) at Griffith University. Like many others before me I didn't have any intention of staying in the gaming industry, then I graduated and moved to Crown Melbourne, and the scale of the property and organisation blew my mind. The more people I spoke to, the more I learnt and soon I had an unquenchable thirst to know more about the business and the industry. After being at Crown for one year, I attended a career networking session for table games, and I was successful in moving positions to my current role as an Innovation Coordinator within the Table Games Product and Strategy Team. My new role focuses on enabling the organisation to generate revenue, by developing new products and processes, packaging it and communicating with new audiences. What advice would you give your younger self, starting out in the Gaming industry? I have always been focused, so feel that my younger self did a [...]